Please fully review your order details including your mailing address before submitting your order. Orders cannot be canceled after they have been completed. We are unable to change or cancel any orders after they are placed. Occasionally, we make exceptions for special conditions but these changes are never guaranteed. Due to the high volume of orders that we put forth great efforts to process and ship orders as quickly as possible, any changes are likely to disrupt and delay our packing process for every customer.
We strongly encourage you to fully review your order details, including your mailing address before submitting your order. We are not responsible for any orders that are misdelivered as a result of incorrect shipping information that you provided. If your order is returned to our warehouse, you will be responsible for shipping costs on your replacement order. For preventative measures, we suggest that you purchase Route Package Protection at a small cost, as an add on to all of your orders.
When inquiring about delays with an order that has already shipped from our warehouse, your first point of contact should be USPS or Route.