Please be sure to take the time to carefully review the details of your order before submitting. By verifying that your products, quantities, and addresses are all correct, you are helping Play Pits ensure your FULL satisfaction. After your order is submitted, you will receive an order confirmation email with the details of your order.

Once you receive your order confirmation email, your order cannot be changed or cancelled. If you notice you have entered your address incorrectly, please notify us immediately and we will do our best to get it changed within our system before shipment, but we cannot guarantee this.

Play Pits is unable to change or cancel orders once they have been submitted and processing has begun. We do not offer refunds or exchanges. We do not allow returns under any circumstances due to the fact that we cannot resell or repurpose personal care products once they leave our warehouse.

Play Pits is a family business and we understand that life happens. If you have a special circumstance regarding your order, please reach out as soon as possible and we will do our best to accommodate you within reason.