General

How long will it take my order to be processed?
  • Play Pits is handcrafted with love and perfection. Processing time is currently 3-5 business days and your items will ship as soon as it's ready.
What is in Play Pits all-natural deodorant?
  • We have researched every ingredient in our deodorant to ensure the best protection against odor with efforts to make this product as gentle as possible.
    • Cocos Nucifera (Coconut) Oil, Butyrospermum Parkii (Shea Butter), Euphorbia Cerifera (Candelilla) Wax, Zea Mays (Corn) starch, Sodium Bicarbonate (Baking Soda), Kaolin (White Clay), Zinc Oxide, Acetic Acid (Apple Cider Vinegar), Tocopherol (Vitamin E), Custom Fragrance
What if I have an allergy/reaction?
  • If you experience a reaction to our product(s), discontinue use immediately and send an email to customerservice@playpits.com. Do not discard the product before you receive a customer service response as we may need you to provide specific information from your product.
  • Test for Allergic Reaction Before Use:
    • A small percentage of people may have an allergic reaction to one of the ingredients found in Play Pits. As a precaution, please review the ingredients and do a patch test by applying a bit of the product on an unaffected area first to see how your skin reacts. After a few minutes, if there is no redness or irritation, continue to use the product as suggested. Natural home remedies include applying corn starch, organic coconut oil or natural aloe vera gel to the affected area
    • Providing you with safe and friendly products is a part of our mission, we are constantly developing new projects in an effort to meet all our existing and future customer needs.
What is Subscribe & Save?
  • Make sure you never run out of deodorant so that you can always stay fresh! Utilize our subscribe & save services for your future orders. We offer 4 different frequency options: 30, 45, 60 or 90 days, PLUS a 10% discount, free shipping and guaranteed product availability. All applicable discounts are automatically applied at checkout and cannot be combined with any other offers. How To Subscribe & Save
  • Click "Shop" at the top of the page and select the product(s) you are interested in. Once you see your favorite Play Pits items displayed on the screen, click on subscribe and save (directly under 1-time purchase.) Specify the frequency of your choice before adding the item(s) to your cart. Your subscription order is automatically processed at a frequency of your choice with guaranteed availability of your subscription items even when our website is sold out.
  • During the week before your subscription orders are processed and charged to your account, you will receive multiple reminder emails containing instructions on how to manage your subscription. You may follow the links provided in these emails to change the scent, skip your next order, update your address and more! Please note that our combo pack bundles and Fresh Family Boxes are not available for subscription yet.

What is Smile Rewards?

Smile Rewards is an awesome way to earn points when shopping on PlayPits.com and other participating retailers. The more you buy, the more points you earn. You can use your points towards discounts off future others. Get additional points when you refer a friend! CLICK HERE to sign up now!

Tips for transitioning to natural deodorant:

We would like to reassure you that because everybody is unique, we all have different experiences when transitioning to natural deodorant. One of the most common changes people report is increased sweating. This is because Play Pits all natural deodorant does not contain aluminum or other toxins known for being related to cancer and other unhealthy side effects such as clogging our sweat pores. As you continue to transition to a healthier lifestyle, your body will naturally detox itself. So, while it is not necessary to perform an additional detox, we do recommend that you allow up to 14-30 days for your body to fully adjust. You can read more about the transition here.

Handmade product, texture varies between batches

Please be mindful that because Play Pits is completely handmade, the texture may vary from one batch to the next. While one product may appear different than another that you received, they are all equally effective so you will still be #FunkFree when you use it. In the unfortunate event that the texture of your deodorant makes it difficult to apply, we encourage you to contact us by sending one direct email to customerservice@playpits.com or one message through the contact form on our website.

How to apply, link to info on how to prevent, remove stains

While we cannot guarantee that your clothes won't be stained, we do suggest that you follow our application instructions fully to minimize the risk of transfer. When using Play Pits, rub it in completely with 2 fingers and let it dry as much as possible before getting dressed. If you have any clothes that were previously affected, we recommend that you try oxi clean or dry cleaning. If you prefer DIY methods, try the tips here.